Privacy Policy
BACKGROUND
Protecting your privacy is important to us, and we are committed to being transparent about how we collect, use, and disclose your information. This Privacy Policy explains our practices regarding the collection and processing of your personal information when you use the Lawfind. Please note that this Privacy Policy does not apply to third-party websites or applications. We encourage you to review the privacy policies of any third-party sites or apps you visit.
We reserve the right to update, modify, amend, terminate, or replace this Privacy Policy at our discretion. Any changes to this Privacy Policy will be effective immediately upon posting on the Website. We will notify you of significant changes via email or by providing a notice when you access the Website.
Your use of the Lawfind is subject to your acceptance of this Privacy Policy. If you do not agree with the terms herein, please refrain from using our services.
COLLECTION OF INFORMATION
When using our website, we may request certain personally identifiable information (“PII”) from you. PII may include, but is not limited to, your name, email address, phone number, postal address, and other information that can be used to identify you individually. We do not collect sensitive information such as financial data, political beliefs, health-related data, or information related to race, caste, or language, unless required by applicable law.
Information collected when you use our website includes:
(i) Information Provided by You: When you sign up and register on the website, we collect information such as your name, email address, phone number, company details (name and registration), company address, and details related to the legal services you seek (“Mandate Information”).
(ii) Log Data: We collect information from your browser or mobile device through third-party services like Google and Facebook. This information, known as “Log Data,” includes your IP address, geolocation data, browser type, browser version, device ID, model number, operating system, page visits, visit time, language preferences, and other usage-related statistics.
(iii) Payment Information: To facilitate payments on the website, we collect billing details such as your name, company name, billing address, contact number, payment method, and IP address. Payment processing is handled by our payment partners (e.g., Razorpay, Paytm), and we do not store sensitive payment information like credit/debit card details or bank information.
(iv) Advertising, Cookies, and Tracking Technologies: We use online tracking tools, including browser cookies, web beacons, and similar technologies, to collect information about your interactions with our website. This includes IP addresses, page visits, browsing activities, and responses to advertisements and promotions. We do not allow third parties to advertise on our website.
(v) Information Received from Others: We may receive information about you from other sources, such as Mandate Information provided by other users, customer support inquiries, page views, search terms, and credit or identity information used to detect fraud.
We use tools like Google Analytics for analytics and measurement purposes to enhance our services, develop new products, and improve user experience based on data gathered from your use of the website.
USE OF INFORMATION
We collect and process your PII and other information for the following purposes:
(i) Customized Experience: To provide you with a tailored and optimized experience on our website.
(ii) website Functionality: To offer the functionalities of the Website and Services effectively.
(iii) User Tracking: To monitor your usage of our Services and customize them to meet your needs.
(iv) Communication: To send you notifications about updates, developments, or information related to the Services, as per your notification preferences.
(v) Security: To enhance the security of our Services.
(vi) Rights and Property Protection: To protect our rights, property, and the rights and property of other users.
(vii) Product Information: To inform you about new products or services from us or our partners.
(viii) Disaster Recovery: To back up our systems for disaster recovery preparedness.
(ix) Customer Support: To provide customer support through various channels such as email, phone, push notifications, or in-app messages.
(x) Technical Support: To deliver technical service and support, including updates.
(xi) Aggregate Data: To combine your information with data from other users and create summaries of aggregated data for online or offline publication.
(xii) Third-Party Service Providers: To share information with third-party service providers who assist in delivering our Services to you.
(xiii) Promotions and Advertising: To communicate promotions, offers, and advertisements.
(xiv) Service Enhancement: To improve the quality, features, and functionality of our Services, including measuring service usage and algorithm efficiency.
(xv) Auditing and Research: For auditing, research, and analysis to ensure the technical stability of the website.
(xvi) Fraud Prevention: To prevent and detect fraud or illegal activities on the website and enforce our Terms of Use.
(xvii) Legal Compliance: To comply with legal requirements, exercise legal rights, defend against legal claims, and protect our interests and those of third parties.
(xviii) Payment Processing: To facilitate payment processes and verify payment information.
(xix) Terms of Service Enforcement: As necessary to enforce the terms of this Privacy Policy and our Terms of Service.
STORAGE OF INFORMATION
We may store and process your information on cloud servers provided by Amazon Web Services (AWS). By using our Services, you consent to the processing and storage of your information.
Some information may be stored on your device for subsequent use, with appropriate encryption and security measures. However, we cannot be held responsible for any compromise of access to your device due to external factors, malware, or hardware vulnerabilities.
While we take reasonable measures to protect your information, please note that no electronic storage or transmission method is 100% secure. Your use of our website and provision of information is at your own risk.
DISCLOSURE AND SHARING OF INFORMATION
We may engage third parties to facilitate, analyze, or provide services on our behalf. We may share your information with third parties under the following circumstances:
(i) Consent: When you provide consent, such as during registration or when sharing information with other users or third parties.
(ii) Service Provision: When sharing your information is necessary to provide you with our Services.
(iii) Change in Ownership: If we are acquired by a third party.
(iv) Associate Entities: With our associate entities, including related companies, affiliates, partners, and business associates, subject to compliance with this Privacy Policy.
(v) Legal Obligations: When required by court order or governmental authorities.
(vi) Fraud Prevention and Legal Compliance: To prevent fraud, enforce applicable laws, and protect the rights and safety of users.
(vii) Permitted by Privacy Policy or Law: As otherwise permitted by this Privacy Policy or applicable law.
Recipients of your information may include:
(i) Third-Party Data Center Services: Such as Amazon Web Services (AWS).
(ii) Third-Party SMTP Services: Such as Gmail.
(iii) Social Media websites: For direct marketing purposes.
(iv) Third-Party Service Providers: Such as Razorpay, Paytm, and others.
Financial information collected on the website is solely used for payment processing and is not used for marketing purposes. If you provide PII to third parties through links on the Website or App, their processing is subject to their own privacy standards.
When sharing PII with third parties, we ensure the information is non-private, aggregated, or anonymized to prevent personal identification. We may distribute your information through third-party sites and services in compliance with this Privacy Policy.
We may use external advertising companies to serve ads based on your visits to our Website. These companies may collect anonymized information to provide relevant ads.
We may share PII with our parent companies, subsidiaries, divisions, affiliates, or as part of mergers or acquisitions.
We do not sell your PII to unaffiliated third parties without your consent.
LEGAL BASIS FOR PROCESSING INFORMATION UNDER GDPR (EU USERS)
For users in the European Union (EU), we process information in accordance with the General Data Protection Regulation (GDPR). Information is processed based on the following legal grounds:
Necessary for Services: To provide the Services and fulfill our obligations under our Terms of Use.
Legitimate Interest: When processing is based on our legitimate interests, such as research, development, or marketing (provided it does not override your interests).
Consent: When you have provided consent for specific data processing.
Legal Obligations: When processing is necessary to comply with legal obligations.
You may withdraw your consent or object to processing based on legitimate interests. However, doing so may affect your ability to use certain website functionalities.
These provisions apply only to EU users and data subjects under GDPR.
RIGHTS WITH RESPECT TO YOUR INFORMATION
Depending on applicable laws, you may have certain rights regarding your personal information. If you are an EU user, you have the right to:
(i) Data Access and Portability: Request a copy of your information in a structured, machine-readable format.
(ii) Data Deletion: Request the deletion of your information.
(iii) Data Correction: Request corrections to inaccurate or incomplete information.
(iv) Data Objection: Object to the processing of your information.
(v) Data Restriction: Request restrictions on processing your information.
To exercise these rights, contact us at [Your Contact Email].
If you no longer wish to receive communications from us, use the unsubscribe options in our emails or contact us at [Your Contact Email]. We will process opt-out requests promptly but may take up to seven working days.
We may not fulfill certain requests if it infringes on the rights of other users or legal requirements.
If we cannot resolve your request or you have concerns about potential violations, you may report the issue or file a complaint with the data protection authority in your jurisdiction.
INFORMATION RETENTION
Upon deactivation of your account, we will destroy all collected PII and sensitive personal information (SPI). Non-personally identifiable information may be retained for analytical purposes, provided it remains separate from PII.
Certain data required for detecting, investigating, and preventing fraud, cheating, or violations of our Terms of Use will be retained as necessary for those purposes. Data related to legal claims will be retained until the resolution of the legal case or the expiry of relevant limitation periods.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. You are responsible for reviewing the current version, available on the Website. Significant changes will be communicated via email or a notice on the Website. Your continued use of our Services constitutes acceptance of these changes.
CONTACT US
If you have questions about this Privacy Policy, please contact us at info@lawfind.in.